Frequently Asked Questions
How long will it take to get my table?
We ship out in 1-2 days of receiving your order and it will be delivered by standard ground which usually takes 3-7 days.
Do you ship overseas?
We currently do not ship directly overseas yet, there are many courier services that provide you with a USA address that we can send the package to and then they would forward to you. There rates are much better than ours and they have the import/export paperwork all setup. If you can find one of those then we can ship to their address just like any other order without a problem.
How much does it cost to do customization?
We currently offer logo imprinting on the base mirror for both sides of the table for an additional $200. The artwork area is 2x2ft in the center of each side of the fold axis. For examples and other options please see our customization page for more information.
How long will it take to get my personalized custom table?
Customization will take about an extra 1-2 weeks to order the graphics before shipping out. Shipping by ground takes about 3-7 days.
Does the table come with cups and balls?
No the tables do not. You can find clear cups that we use at any grocery store, they are found in the same area as the generic red solo cups.
Does the table have speakers? How does the music mode work?
No the table does not have speakers; instead it has a pair of sound sensitive controller that will pick up the ambient sounds in the room when set to that mode. Here are a few videos that demonstrate the setting: https://www.youtube.com/watch?v=FZm1qKItZYQ and https://www.youtube.com/watch?v=PWsFaPgJXLs
Is it easy to transport?
The table has a folding center and 6 detachable legs that screw off and store under the table. Broken down the table is 48 x 24 x 6in which should fit in most cars. It weights 75lbs so assistance is recommended when moving it about.
Does it have a battery?
Not at this time, we have plans to incorporate a battery pack for mobile use but that is in the future.
How much is shipping to my location?
Shipping is a flat rate of $60 anywhere in the continental United States. If you are shipping to Canada, it will be $140.
Do you ship overseas?
We currently do not ship directly overseas yet, there are many courier services that provide you with a USA address that we can send the package to and then they would forward to you. There rates are much better then ours and they have the import/export paperwork all setup. If you can find one of those then we can ship to their address just like any other order without a problem. Some example forwarding services are: www.myus.com, www.myaddressus.com, www.viabox.com, www.shipito.com, www.bongous.com
Please note: We are not affiliated with these companies and do not work directly them so we cannot recommend or gaurantee their services.
Do you have a warranty?
Yes we do, please see our warranty page for more information.
Is it waterproof? What happens if I spill beer on it?
It would be considered liquid resistant. Liquid will not get inside to damage the lights or anything of that nature. We have dumped a gallon of water on the surface without issue. However, that does not mean you can throw it in a pool, the electronics beneath the table are still susceptible to water damage.
Is it easy to clean up? Are there special ways to take care of it?
As easy as any other surface. We recommend using a wet soft cloth to remove the mainstay and then if any kind of plastic polish for acrylic if you want to buff back the surface shine.
What is the top made of? Does it break easy?
The top surface is a special kind of plexiglass. It is resistant to shatter and will survive common treatment during use at parties, please do not try to break it with a hammer or crack bottles over it because it was not designed that way.
What power does it run on?
The table uses a power supply that plugs into your standard wall output. This comes with the table.
What comes with the table?
The table comes with the power supply and two remote controllers.